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Who’s eligible
Connecting all public safety
Featured roles
Explore eligible public safety job titles and functions – check your eligibility to learn more
EMS AND 9-1-1 DISPATCH
Trauma care professionals
As an EMT or paramedic, reliable communication is critical – whether you need to send a 12-lead EKG, talk to a receiving physician at the hospital or check in with 9-1-1 dispatch. FirstNet provides the reliable connectivity you need, when you need it.
HEALTHCARE
Doctors, nurses and healthcare workers
You work hard to care for your patients. And reliable, secure communication between medical personnel is key for positive patient outcomes. FirstNet keeps your doctors and nurses connected to first responders in the field – especially when seconds count.
NATIONAL GUARD
Crisis and disaster response teams
Whether you’re a military first responder or a member of the National Guard responding to a crisis, you need mission-critical tools that connect quickly and securely. FirstNet is purpose-built to provide the always-on prioritized connectivity you need.
UTILITIES
Electric, water and gas workers
Communicating with emergency personnel is critical for utilities that restore the power grid, safeguard the water supply and check for gas leaks after a major incident. FirstNet gives field technicians like you the connectivity you need to support public safety.
Why FirstNet is a must for public safety
Trust the network that gives you always-on prioritized connectivity
FirstNet is the first and only network to expand coverage based on public safety’s direct feedback, with prioritized calls, texts and data – every day, in every emergency.
With the first and only dedicated Security Operations Center, FirstNet goes well beyond standard commercial network security measures to keep your critical data secure.
FirstNet never throttles – giving public safety access to the critical information they need.
Frequently asked questions
Your eligibility questions answered
Are individuals eligible for FirstNet?
Yes. Experience unmatched priority, reliability and security with FirstNet individual services – purpose-built for first responders and those who support them. Stay connected when it matters most, with dedicated connectivity, advanced features and 24/7 support tailored to your mission. Learn more about individual job titles and functions that are eligible for FirstNet.
How does a new individual sign up for FirstNet?
Sign-up is easy. Check your eligibility and provide your verification details and documents online, create your FirstNet profile and link it to your AT&T account if you have one for additional discounts. Once your account is verified, you’ll have access to FirstNet service.
You can also visit an AT&T store near you or call to speak with FirstNet Customer Support to sign up over the phone. Call us at 800.574.7000.
What documents are needed for individual verification?
Documents we use to verify your eligibility vary based on your job title. Review accepted eligibility documents.
How long do I have to verify my individual eligibility?
You have up to 30 days from the date you receive the first eligibility verification email or text to submit the required documents. We will send you email and text reminders every 5 days for 30 days.
If you don’t take action or we cannot otherwise verify your eligibility, your outbound calls will route to FirstNet Customer Support. A FirstNet representative will help you verify your eligibility, move you to an AT&T consumer rate plan or cancel your FirstNet service.
What is an affiliation code and how do I use it?
An affiliation code is provided by pre-approved FirstNet agencies. If your agency is already a verified FirstNet customer, individual public safety personnel can sign up using their agency’s affiliation code to help expedite the eligibility process. Ask your agency’s admin for the affiliation code and enter the code when requested during the sign-up process.
How does a new agency sign up for FirstNet?
Interested agencies can sign up for FirstNet by completing this form. This form is for new agency customers who are interested in signing up for FirstNet and learning about related products. Once submitted, a FirstNet specialist will contact you to help sign up your agency.
What other organizations are eligible for FirstNet?
FirstNet proudly serves a wide range of agencies – including law enforcement, fire and rescue and emergency medical responders. Our support also extends to essential sectors such as utilities, military first responders, school safety, healthcare and fleet transportation, ensuring those who protect and serve our communities have the reliable connectivity they need.
Connect with a FirstNet specialist
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By clicking Submit, you consent to AT&T sending you email about FirstNet services, products and offers at the address you provide, even if you have previously opted out of receiving AT&T marketing emails.