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Eligibility and verification help
Verify your eligibility
Eligible customers must provide documentation to AT&T so we can verify your eligibility, both during initial sign up or during the reverification process.
Device help and certifications
AT&T NumberSyncĀ®
Call and text right from your wrist with FirstNet wearable solutions. Just activate a FirstNet eSIM to take advantage of NumberSync functionality for Apple, Samsung or Google watches.
eSIM
iPhoneĀ
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iPadĀ
Activate - during initial set up
Activate - after initial set up
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Android OSĀ
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Other OSĀ
FirstNet ReadyĀ®
Devices that have the FirstNetĀ ReadyĀ® badge are certified to have access to the FirstNet network, which allows them to maintain always-on priority across Band 14 spectrum and all AT&T commercial LTE bands. Each device follows a rigorous device-evaluation process to provide first responders on FirstNet with access to secure, high-performance devices.
FirstNet Trustedā¢
IoT devices that have earned the FirstNet Trusted⢠badge have been subjected to thousands of requirements and tests, and certified for use on FirstNet.Ā When agencies and users see that FirstNet Trusted⢠badge, they can be confident the device theyāve chosen meets strict cybersecurity and network connectivity requirements.
Product help and user guides
AT&T Cell Booster series
Compact Rapid Deployables
FirstNet MegaRangeā¢
FirstNet Rapid Response
Need more help? Connect with a FirstNet specialist.
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